I have been calling and only get a recording and getting transfer to empty lines. Please tell me why I lost my SNAP?
A) If you have been trying to call the Supplemental Nutrition Assistance Program (SNAP) office and are only getting recordings and transfers to empty lines, it is possible that the office is experiencing a high volume of calls. To determine why you lost your SNAP benefits, you can follow these steps:
- Keep trying: You can keep trying the SNAP office by calling the toll-free number at 1-800-221-5689. The wait time may be long, but you may eventually get through to a representative.
- Check for a notice: You may have received a notice from the SNAP office explaining why your benefits were terminated. This notice would include information on how to appeal the decision and any deadline for filing an appeal.
- Request a review: If you believe that the decision to terminate your benefits was in error, you can request a fair hearing. You can request a hearing by contacting the SNAP office.
- Seek legal assistance: If you need assistance with the appeals process, you can consider contacting a legal aid organization or a private attorney for guidance.
It is important to act promptly to ensure that you receive the benefits you are entitled