You need to visit or call a Texas Social Service office for assistance.

According to their benefit services website – If you need help applying for benefits, call toll-free 2-1-1 or 1-877-541-7905. After you pick a language, press 2. Staff can help you Monday to Friday, 8 a.m. to 6 p.m.

Fill out a paper application
If you can’t use YourTexasBenefits.com, you can print the form and fill it out by hand.

You will need to mail us a signed and dated copy of the form.

If you want to print an application from your computer or have one mailed to you:

Go to YourTexasBenefits.com. Click on “Get a Paper Form” at the bottom of the page. Click “Download” to print or click “Send by Mail” for forms you want mailed to you.
OR

Call toll-free 2-1-1 or 877-541-7905. After you pick a language, press 2. Staff can help you Monday to Friday, 8 a.m. to 6 p.m. https://yourtexasbenefits.hhsc.texas.gov/apply/how-to-apply