I am and have been homeless for the past year…..I am trying to apply for Medicaid instead of Medicare,

Q) I am and have been homeless for the past year…..I am trying to apply for Medicaid instead of Medicare, but I keep getting disconnected. At your earliest convenience (the beginning of the week next week, I have Monday off), I would be so grateful if someone might help me navigate this new phase of my life…I can’t afford Medicare….and I have tried to call numerous times today(Friday), but keep getting disconnected.

A) I understand how frustrating and challenging this situation must be for you. Getting disconnected while trying to access critical resources like healthcare can be incredibly stressful. I’m here to help you navigate applying for Texas Medicaid and find alternative solutions for your immediate needs.

Here are some things I can do to assist you:

1. Texas Medicaid Application:

• Website: The Texas Health and Human Services (HHS) website offers a step-by-step guide for applying for Medicaid online: https://www.hhs.texas.gov/services/health/medicaid-chip
• Phone: If you prefer phone assistance, you can call the Texas Health and Human Services Commission’s Customer Service Line at 1-855-542-7674. Their hours are Monday-Friday, 8:00 am to 6:00 pm CST.
• Local Help: You can also visit your local Texas Health and Human Services office in person. They can provide assistance with the application process and answer any questions you may have. Find your nearest office here: https://www.hhs.texas.gov/about/contact-us/hhs-locations

2. Alternative Healthcare Options:

• Free Clinics: Texas has a network of free clinics that provide healthcare services to uninsured and underinsured individuals. You can find a free clinic near you by searching the National Association of Free and Charitable Clinics directory: https://nafcclinics.org/
• Charity Care: Some hospitals and healthcare providers offer charity care programs for low-income individuals. Contact your local hospitals or clinics to inquire about their programs.
• Medicare Savings Programs: If you are eligible for Medicare, there are programs available to help you pay for your premiums and out-of-pocket costs. Learn more about Medicare Savings Programs here: https://www.medicare.gov/medicare-savings-programs

3. Addressing Disconnections:

• Technical Issues: If you’re getting disconnected while trying to apply online, try using a different browser or device. You can also clear your browser cache and cookies.
• High Call Volume: If you’re having trouble getting through to the phone line, try calling early in the morning or later in the afternoon. You can also try calling on a different day of the week.

Additional Resources:

• 2-1-1 Texas: Dial 2-1-1 on your phone to connect with a community resource specialist who can help you find resources for housing, food, healthcare, and other needs.
• Texas Department of Housing and Community Affairs: This department offers various programs to help Texans find affordable housing and prevent homelessness: https://www.tdhca.texas.gov/

Next Steps:

I recommend focusing on applying for Texas Medicaid first, as it would be the most comprehensive solution for your healthcare needs. Utilize the resources and tips I provided, and don’t hesitate to reach out if you encounter any further difficulties. Remember, you’re not alone in this, and there are people who want to help you navigate this challenging time.

Please note: I am not a healthcare professional and cannot provide medical advice. This information is for general knowledge only and should not be considered a substitute for professional medical advice.