Birmingham, AL Medicaid – Food Stamp – Welfare Office | 468 Palisades Blvd

Medicaid Customer Service Center
468 Palisades Blvd.
Birmingham, AL 35209-5154
Tel: 1-800-362-1504, (FAX) 1-877-814-8302

Office Hours: 8:00 a.m. until 4:30 p.m.

Serving:Jefferson, Shelby, St. Clair

Medicaid Office Directions From Down Town Birmingham
Take US-280 E/US-31 and Valley Ave to Palisades Blvd
Head southeast on 24th St N toward 4th Ave N
Take the 1st left onto 3rd Ave N
Take the U.S. 31 S/U.S. 280 E ramp on the left
Merge onto US-280 E/US-31
Take the 21st Avenue South exit
Turn right onto 21st Ave S
Continue onto Valley Ave
Turn left onto Palisades Blvd
Medicaid Office will be on the right
Street Address
2001 12th Avenue North
Birmingham, AL 35234
Mailing Address
PO Box 11926
Birmingham, AL 35202-1926

Birmingham, AL Medicaid – Food Stamp – Welfare Office Phone Numbers:

Medicaid – Food Stamp Adult Services (205) 423-4900
Bessemer Child Support (205) 744-3101
Bessemer Child Welfare (205) 744-3900
Bessemer Food Assistance (205) 744-3600
Child Abuse Hotline (205) 423-4850
Child Support (205) 423-4400
Child Support FAX (205) 423-4398
Child Welfare (205) 423-4500
Child Welfare FAX (205) 423-4691
Family Assistance (205) 423-4300
Food Assistance (205) 423-4200
Food Assistance FAX (205) 423-4346
JOBS (205) 423-4350





Birmingham, AL Medicaid/Food Stamp/Welfare Office Tips:
Birmingham, AL Medicaid – Food Stamp – Welfare Office administrates your local program under Alabama State guidelines. Medicaid provides health care for low income people. Welfare programs (TANF) give assistance to those who have little or no income. While Supplemental Nutrition Assistance Program (SNAP) or Food Stamps helps low-income families buy food.

  • Show Up Early: Medicaid offices are sometimes crowded. You must understand that in this economy there are many people in need of medicaid, food stamp and welfare benefits. So be patient, you will be seen. 
  • Be prepared to wait: With lots of people at your local Medicaid office, if you are late you will have to wait. the best way to avoid the long lines, so get to the office early.
  • Bring a snack:  If you have kids with you, they may get hungry so bring a snack. You don’t want to miss your name being called because you went out to buy a snack.
  • Keep a Cool Head: With lots of people at the local medicaid/food stamp office waiting to be seen it’s easy to get frustrated and loose you cool. Remember that medicaid office counselors are there to assist you. Keeping a cool head and being courteous will help speed the process along.

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