Is there a free phone service for people on medicare-Medicaid?

A) Yes, there is a free phone service for people on Medicare-Medicaid, also known as dual eligible beneficiaries.

The Medicare-Medicaid Coordination Office (MMCO) within the Centers for Medicare & Medicaid Services (CMS) offers a toll-free number for dual eligible beneficiaries to call for assistance with their Medicare and Medicaid benefits. The number is 1-800-MEDICARE (1-800-633-4227) and it is available 24 hours a day, 7 days a week.

When you call, you will be connected with a representative who can provide you with information about your Medicare and Medicaid benefits, help you to understand your rights and options, and assist you with any issues or concerns you may have.

Additionally, many states also have their own Medicaid helpline or ombudsman office that can provide you with information about your Medicaid benefits and assist you with any issues or concerns you may have. You can find the contact information for your state’s Medicaid office on the website of the Centers for Medicare & Medicaid Services (CMS) or by searching online for “Medicaid office” and the name of your state.

It’s also worth noting that many non-profit organizations, advocacy groups, and legal aid societies offer free or low-cost assistance to people with Medicare and Medicaid. They can help you to understand your rights and options, and assist you with any issues or concerns you may have.