We have been trying for two weeks to get our case worker to contact us back regarding our snap benefits

Q) We have been trying for two weeks to get our case worker to contact us back regarding our snap benefits but still no response and it’s now 4 days past our schedule deposit date and still no snap benefits yet . Thing is they are asking for proof of employment and we done what was asked , but my wife has not worked since October 31 ,2022 and we was asked to renew our case in January,2023 so why does she need to prove that she was let go form her job in October, 2022 for the next 6 months of stamps when we have provided all info asked and the snap department can pull up and see she has not worked since October 31,2022 thier self . That is thier job and what the stat pays them to do right . Is to work a families case right. If anyone knows who or how to get a hold of someone over these case workers please share info . This department is getting about as bad as the child support division department on not doing their jobs .#governorofmississippi

A) It is important to understand that each state has its own rules and procedures for determining eligibility for SNAP benefits and administering the program. It’s possible that the state of Mississippi has specific requirements for documenting employment status and other information. However, it is concerning that you have not been able to get in touch with your case worker for two weeks and that your scheduled deposit date has passed without receiving your benefits.

It is recommended that you reach out to the Governor’s office and/or the SNAP office in your state for assistance in resolving this issue. They may be able to provide more information about why your wife needs to provide proof of her employment, and can also help to ensure that your benefits are processed in a timely manner. It is also important to keep records of all the communication you had with the state agency, date, time, who you spoke with, and what was discussed.