I am attempting to locate my client ID. If you would be so kind to return to this message at your earliest convenience.

A) Your client Medicaid ID is a unique number that is assigned to you by the Georgia Department of Human Services (DHS) when you apply for Medicaid or other benefits. It is used to identify you and your eligibility for various programs and services. You can use your client Medicaid ID to access your benefit information online, by phone, or by mail.

To find your client Medicaid ID, you have a few options:

• Look at your Medicaid card: Your client Medicaid ID is printed on your Medicaid card, which you should have received in the mail when you were approved for Medicaid. It is a nine-digit number that starts with a zero. If you have lost or damaged your card, you can request a new one by calling the DHS Customer Contact Center at 1-877-423-4746 or by logging into your Georgia Gateway account.
• Log into your Georgia Gateway account: If you have an online account with Georgia Gateway, the state’s online portal for applying and managing benefits, you can find your client Medicaid ID by logging into your account and looking under “My Benefits Summary” in the one-time cash assistance table. You can also view and print your Medicaid card from your account by following these steps:
  • Choose a name from the client drop-down menu on the upper right side or by clicking Select a different Medicaid client.
  • Click Cards at the top of the page.
  • An image of your card will appear below “View Card.”
  • Click Print. A new window will open with the image of the card.
• Call the DHS Customer Contact Center: If you do not have an online account or a Medicaid card, you can call the DHS Customer Contact Center at 1-877-423-4746 and provide your name, date of birth, and Social Security number. A representative will be able to look up your client Medicaid ID and give it to you over the phone. You can also ask them to mail you a new Medicaid card if you need one.

I hope this information helps you find your client Medicaid ID.