Need to renew my GA Medicaid Card

A) According the State of Georgia Medicaid Program, Medicaid benefits must be renewed at least once every 12 months. Eligible Medicaid members will receive a notice, online or by mail, the month before their renewal month. You must submit a renewal by the end of the renewal month or your coverage may be terminated. You can submit a renewal within 90 days after termination to have coverage reinstated back to the first of the month following termination.

You can renew Medicaid benefits online, by mail, by phone or in person¹. You will need to provide information about your income, household size, citizenship status, and any changes to your personal situation that may affect your eligibility for Medicaid.

To renew online, you can use the Georgia Gateway website, where you can also check your eligibility, view your benefits, and report changes. To renew by mail, you can fill out the renewal form that you received with your notice and send it to your local DFCS office. To renew by phone, you can call 877-423-4746 and follow the prompts. To renew in person, you can visit your local DFCS office and speak with a case worker.

Here are the steps on how to renew your GA Medicaid card online:

1. Go to the Georgia Gateway website: https://gateway.ga.gov/.
2. Log in to your account. If you don’t have an account, you can create one by clicking on the “Create an Account” button.
3. On the homepage, click on the “Renew Benefits” button.
4. Fill out the renewal form and upload any necessary documents. The documents you will need depend on the type of Medicaid or PeachCare for Kids® coverage you have.
5. Click on the “Submit” button.

You will receive a confirmation email once your renewal has been processed. Your coverage will continue until your renewal is approved.

Here are the documents you may need to upload when renewing your GA Medicaid card:

• Proof of income
• Proof of residency
• Proof of citizenship or legal residency
• Proof of disability (if applicable)

If you have any questions about renewing your GA Medicaid card, you can call the Georgia Gateway customer service line at 877-423-4746 (TTY: 1-800-255-0556 or 711).

You will receive a notice when your renewal has been completed by DFCS, your case will remain open until then. If you have any questions about your card or how to use it, call the Member Contact Center at (866) 211-0950. If you believe you have been cut off from Medicaid in error or get a notice saying a service will not be covered, ask for a fair hearing right away.

Here are the general steps to renew your Georgia Medicaid card:

1. Review Your Renewal Notice: The Georgia Department of Community Health (DCH) typically sends out renewal notices to Medicaid recipients several weeks before their coverage is set to expire. This notice will contain instructions on how to renew and the deadline for doing so.
2. Choose a Renewal Method: Georgia Medicaid offers different ways to renew your coverage. These methods may include online renewal, phone renewal, or submitting a paper application by mail.
3. Online Renewal: If online renewal is an option, you can visit the Georgia Gateway website (gateway.ga.gov) and log in to your account. Follow the prompts to complete the renewal process online.
4. Phone Renewal: If you receive a renewal notice with instructions for phone renewal, you can call the provided phone number to complete the renewal over the phone. Make sure to have your renewal notice and any required information handy when making the call.
5. Paper Application Renewal: If you receive a paper renewal application in the mail, follow the instructions provided. Complete the application form and provide any required documentation, such as proof of income or residency. Mail the completed application and documents to the address indicated on the form.
6. Provide Required Information: During the renewal process, you may need to provide updated information about your income, household size, address, and other relevant details. Make sure to provide accurate and up-to-date information to ensure a smooth renewal process.
7. Wait for Confirmation: After you’ve submitted your renewal application, you should receive confirmation of your renewed Medicaid coverage. This confirmation may come in the form of a new Medicaid card or a letter indicating your continued coverage.
8. Contact Customer Service: If you have any questions or concerns about the renewal process, you can contact the Georgia Medicaid customer service for assistance. They should be able to provide guidance and answer any questions you may have.

Remember that it’s important to renew your Medicaid coverage before the deadline specified in your renewal notice to avoid any gaps in your healthcare coverage. Always double-check the most current information on the official Georgia Medicaid website or contact their customer service for the latest details on the renewal process.

I hope this information is helpful to you.