A) To speak with a human being about your medical insurance through the state of Nevada, you can call the Nevada Department of Health and Human Services (DHHS) at 1-800-992-0900. The DHHS is responsible for administering the Medicaid program in Nevada, as well as other health insurance programs for low-income individuals and families.
When you call the DHHS, you will be able to speak with a customer service representative who can answer your questions about your medical insurance coverage. They can also help you find a podiatrist who is in your network and who accepts Medicaid.
Here are some additional tips for speaking with a human being about your medical insurance:
- Be prepared to provide your name, date of birth, and Medicaid ID number.
- Be specific about your questions or concerns.
- If you are having difficulty understanding the information that is being provided to you, ask the representative to repeat or explain it in a different way.
- Be polite and respectful to the representative.
If you are unable to speak with a human being on the phone, you can also contact the DHHS through their website at https://dhhs.nv.gov/. There is a “Contact Us” form on the website that you can use to submit your questions or concerns.
I hope this information is helpful.