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I applied for SNAP benefits .. almost a month ago

I applied for SNAP benefits and Medicaid almost a month ago, I was told I would be notified in 7-10 days. Last week, I called since no one had notified me yet, I was told I had a phone interview for SNAP the next day, but that my Medicaid case was still pending. I was informed they were behind about a week because computer system had been down. I was also told I needed to speak to Ms. Wilson about Medicaid, I was transferred and left a message. STILL no response, called again today, since still nothing in mail or no telephone call, & now I’m told that my case doesn’t exist?!? How can that be? It existed the other 3 times I have called to check, and I have a piece of paper from the office showing what was turned in…I was given a supervisor to speak with today, but another voicemail, and again another no return call. How are things with such sensitive information on them getting lost in a government office? I am diabetic, and need medication. Just moved to the state where I have applied for SO MANY jobs, but don’t have one yet. I need help, and I need someone in that office to do their job and return my call.

3 Responses to I applied for SNAP benefits .. almost a month ago

  1. For Immediate Food Assistance if you’re hungry now Call the USDA National Hunger Hotline at 1-866-3-HUNGRY (1-866-348-6479) or 1-877-8-HAMBRE (1-877-842-6273). Information is available in English and Spanish. The hotline operates Monday through Friday, 7:00 AM to 10:00 PM Eastern Time.
    Contact community or religious organizations to find a local food bank or food pantry.
    Food Stamps and Meal Programs During the Coronavirus Pandemic. You may now have an easier time getting food through government meal programs. During the coronavirus pandemic.

    Food stamp (SNAP) recipients may receive supplemental funding Parents can pick up school meals for their kids to eat at home. People can enroll in food programs remotely rather than in person. This applies to programs for pregnant women, families, seniors, and people with disabilities.

    You can locate your state and apply for food assistance at this site https://www.usa.gov/state-social-services

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