Can the doctors office refuse my medical records, or charge?

Q) Can the doctors office refuse my medical records ? Also with being on medicaid can they charge me for my medical records ?

A) No, a doctor’s office cannot refuse to give you your medical records. Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to access your medical records. You can request a copy of your medical records in writing. The doctor’s office has 30 days to give you a copy of your medical records. They cannot charge you for a copy of your medical records, even if you are on Medicaid.

Here are some things to keep in mind when requesting your medical records:

• You must request your medical records in writing.
• You must specify which records you want to request.
• You must provide your name, address, and date of birth.
• You must provide the name and address of the doctor’s office or hospital where you received the care.
• You may be asked to pay a fee for copying and mailing your records.

If you have any questions about requesting your medical records, you should contact your doctor’s office or hospital.