Caretaker for my grand daughter, medicaid computer problems

medicaid_questionQ) I am caretaker for my 10 yr old grand daughter who is on medicaid. Earlier this month, we moved into Bladen Co from Columbus. I called her worker in Columbus co to inform her. Now, my grand daughter keeps coming up ineligible for service. I have contacted her worker in Columbus Co who tells me that medicaid has a new computer system. Once the information is keyed in, it goes I dont know where…cyberspace or something and no one knows when it will land back on the computer. Until then nothing can be done. I asked about a time frame and no one knows, could be days, weeks years??? I had to pay 207 dollars for her prescription out of my own pocket. Please tell me what can be done about fixing this problem.

A) I recommend you speak with a supervisor in that Medicaid office regarding the computer problem. In the mean time if you need to get immediate care for your grand daughter while waiting for Medicaid I recommend getting low-cost health care at a Community Health Centernear you.

Health Resources and Services Administration (HRSA) health centers provide low cost health care through county clinics. Even if you have no health insurance or can’t get Medicaid you only pay what you can afford, based on your income.

HRSA Health centers provide services such as:

Wellness checkups.
Diagnostic and treatment when you’re sick
Pregnancy care
Children immunizations and checkups
Prescription drugs and dental care
Substance abuse care and mental health services
HRSA are federally-funded health service centers that provide care for you, even if you have no health insurance or cannot get medicaid. Remember, you only pay what you can afford, based on your income. You can find a local clinic at this link

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