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I applied for SNAP and Medicaid almost a month ago

I applied for SNAP benefits and Medicaid almost a month ago, I was told I would be notified in 7-10 days. Last week, I called since no one had notified me yet, I was told I had a phone interview for SNAP the next day, but that my Medicaid case was still pending. I was informed they were behind about a week because computer system had been down. I was also told I needed to speak to Ms. Wilson about Medicaid, I was transferred and left a message. STILL no response, called again today, since still nothing in mail or no telephone call, & now I’m told that my case doesn’t exist?!? How can that be? It existed the other 3 times I have called to check, and I have a piece of paper from the office showing what was turned in…I was given a supervisor to speak with today, but another voicemail, and again another no return call. How are things with such sensitive information on them getting lost in a government office? I am diabetic, and need medication. Just moved to the state where I have applied for SO MANY jobs, but don’t have one yet. I need help, and I need someone in that office to do their job and return my call.

4 Responses to I applied for SNAP and Medicaid almost a month ago

  1. Yesterday I was on hold for 55 minutes trying to apply for food stamps. All to be hung up on it was 4pm and they get off 430 that was pretty rude. So I called back and waited 10 minutes to make a appointment for today and they said they would call me at 1030 today and it’s going on 11AM now and still no call. Maybe you guys shouldn’t have the program if you can’t run right. The girl name was Tabby she was very rude.

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