Do I come in for a interview or do I make an appointment for MO Medicaid
December 28, 2023
A) You don’t typically need an interview for MO Medicaid (MO HealthNet) unless you’re applying for certain categories like Aged, Blind, or Disabled (ABD). In most cases, you can apply online through the MO HealthNet portal: https://mydss.mo.gov/qualify
Here’s a breakdown of the application process:
1. Online Application:
- This is the quickest and easiest way to apply. You can create an account or use the guest application if you don’t have internet access.
- The portal will guide you through the steps and let you know what documents you need to upload.
2. Paper Application:
- You can download and print the application from the MO HealthNet website: https://mydss.mo.gov/qualify
- You can also request a paper application by calling the MO HealthNet Customer Service Line at 1-855-FSD-MOHE (1-855-373-6643).
3. Mail or Fax:
- Once you’ve completed your application, you can mail it to the address provided on the form or fax it to 573-526-5399.
4. Phone Interview:
- In some cases, you may be contacted by a Family Support Division representative for a phone interview to clarify any information on your application.
5. Processing Time:
- Once your application is received, it will be reviewed for eligibility. The processing time can vary depending on the complexity of your case, but it typically takes 30-45 days.
6. Determination:
- You will receive a letter in the mail notifying you of the decision on your application. If you are approved, you will also receive your MO HealthNet identification card.
Here are some additional resources that you may find helpful:
- MO HealthNet website: https://dss.mo.gov/mhd/
- MO HealthNet Customer Service Line: 1-855-FSD-MOHE (1-855-373-6643)
- Family Support Division website: https://mydss.mo.gov/
I hope this information helps!